Customer Support
Everything you need for your GOLD products in one place
Warranty Information
Learn about our warranty coverage and registration process
Warranty Period 24 Months Only
GOLD Guarantees This Product against both material and manufacturing defects. This warranty does not cover damages caused by misuse, wrong storage or non-compliance with instruction manual.
Easy Registration
Register your product via your distributer to activate your warranty
Expert Support
Our dedicated support team is available to assist you with any warranty claims or questions.
Cleaning Instructions
Important guidelines for maintaining your product
Detailed Guidelines:
- Clean the product immediately after use to prevent dirt buildup (soap, shampoo, shower gel).
- Clean with water using a soft cloth, then dry with a cotton cloth.
- Remove lime accumulations using vinegar or lemon-based products.
- Rinse thoroughly with plenty of water.
- Do not use abrasive sponges or cleaning agents containing hydrochloric acid, formic acid, chlorine bleach, or acetic acid.
- Damage caused by improper handling is not covered by the warranty.
Installation Instructions
Important guidelines for installing your product
Pre-Installation Warning
Ensure that all supply pipes are clean and free from sand, calcium deposits, and other foreign bodies.
Frequently Asked Questions
Find answers to common questions about our products and services
How do I register my product warranty?
You can register your warranty online through our warranty portal or by contacting our support team.
Where can I find spare parts?
Spare parts can be ordered through our authorized dealers or by contacting our support team directly.
What is the warranty period?
Our products come with a standard 5-year warranty covering manufacturing defects.